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Certified Agentic AI in Marketing

Programme outline

Learning objectives

By the end of the course, participants will be able to:

  • Design a “Marketing Squad” Blueprint: Map out the data handoffs and roles for an Architect Multi-Agent Systems (MAS).
  • Set up an agentic loop that monitors competitor moves and synthesises them into actionable sales battlecards.
  • Conduct “Synthetic Interviews” with Artificial Intelligence (AI) personas to identify and solve at least three major customer objections.
  • Implement Brand Guardrails: Program a “Compliance Agent” to filter AI-generated content against legal and brand voice standards.
  • Use agentic workflows to generate hyper-relevant outreach for Business-to-Business (B2B) buying committees at scale.
  • Define the logic for a “Media Agent” to shift budgets between channels based on Return on Ad Spend (ROAS) thresholds.
  • Restructure brand content to ensure higher citation rates and “Top Recommendation” status in AI search engines.
  • Construct a functional “Performance-to-Creative” loop that automatically flags failing ads and triggers creative revisions.
  • Draft a grounded pilot program to launch your first autonomous agent within your specific organisation.
Day 1
  • Introduction to Agentic Workflows
    Building “Reasoning Loops” for autonomous marketing tasks.
  • Orchestrating Multi-Agent Systems (MAS)
    Coordinating a squad of specialised agents to execute a complex cross-channel marketing campaign.
  • Agentic Market Intelligence
    Real-time competitor monitoring and sentiment synthesis.
  • [HANDS-ON] The Marketing Squad
  • Bridging the Empathy Gap
    “Interviewing” a Synthetic Customer Persona to find hidden objections in your messaging.
  • Creative Chains & Brand Guardrails
    Setting guardrails for content safety
  • In-class assignment (Day 1 assessment)
    • Competitor analysis and leads generation concepts recap
    • Written /MCQ quiz + group activity submission (competitor analysis + lead scoring use case)
Day 2
  • B2C Agentic Personalisation
    Optimising brand presence for “Consumer Buying Agents”.
  • B2B Agentic Account-Based Marketing (ABM)
    Scalable personalisation for complex buying committees.
  • Autonomous Media Buying
    Scaling growth through real-time ROAS optimisation across social channels.
  • AEO: Answer Engine Optimisation
    Positioning your brand to be the “Top Recommendation” in AI search and LLM citations.
  • [HANDS-ON] Self-Optimizing Loops
    Building a “Performance-to-Creative” feedback loop that fixes failing ads.
  • Governance, Ethics, and ROI
    Calculating the financial impact of AI agents and auditing autonomous decision logs.
  • Final assessment & wrap-up
    • Individual quiz (knowledge check)
    • Group project presentation: Campaign proposal using AI tools.
    • Feedback & next steps for real-world implementation.
Assessment
  • Online assessment
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